Refunds can take 5-10 business days to reflect on your account depending on your bank. If the 10 business days have passed, please contact your bank.
If you have any other questions, please email us at patientcare@lifemd.com.
Note: we do not accept returns on medications.
Other helpful articles:
- Need to contact us?
- Do you have a question or concern that we can address?
- Is my credit card information secure?
- What happens if the doctor cannot solve my issue?
- Prescription not received by pharmacy
- How do I cancel my membership?
If you have any additional questions, call us at 1-800-852-1575 or email us at patientcare@lifemd.com.