What is your appointment change policy?

Patients can cancel or reschedule their appointment free of charge up to 24 hours before their scheduled appointment. 

If a patient does not appear in the waiting room after 10 minutes of the appointment start time, the provider may cancel the appointment and the patient will be charged the full amount for the missed appointment ($139/$59). 

ConciergeCare patients incur a $49 charge for any missed appointments.

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If you have any additional questions, you can call us at 1-800-852-1575 or email us at patientcare@lifemd.com.

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