What is your appointment change policy?

Patients can cancel their appointment for free 2 or more hours before the appointment is set to begin. 

Patients who need to cancel their appointment within 2 hours of the appointment start time will be charged a $30 late cancellation fee and will not be charged the appointment price quoted at booking. 

If a patient books an appointment within 2 hours of when the appointment was set to begin and cancels the appointment, the patient will be charged a $30 late cancellation fee.

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If you have any additional questions, you can call us at 1-800-852-1575 or email us at patientcare@lifemd.com.

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