How do I reschedule or cancel an appointment?

Canceling or rescheduling your appointment can be done in less than 30 seconds! Let's go through the steps.

  1. Find your appointment. This can be done by clicking into your Appointments tab in the patient portal and selecting View for the appointment you have scheduled. 
  2. You'll enter the 'waiting room' where you will see the option to reschedule or cancel.
  3. Confirm that you want to reschedule or cancel by clicking Reschedule / cancel on the pop-up.
  4. This will bring up the rescheduling window. If you are looking to cancel, just scroll to the bottom and click Cancel appointment. 
  5. If you choose to cancel, you're done! If rescheduling, select the time / provider for the appointment time you would prefer, and then click Reschedule.
  6. Confirm your new appointment under your Appointments tab.
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