LifeMD+

LifeMD+ Information

• How does the LifeMD+ membership work?
• What is the cost of care?
• What is the cost of a LifeMD+ membership?
• Can I get an appointment on weekends or holidays?
• How does LifeMD+ provide access to medical care?
• Are lab tests available through LifeMD+?
• See all 7 articles

Patient Portal Basics

Account

• How do I log in or out?
• How do I reset my password?
• How do I change the address associated with my account?
• How do I change the email address associated with my account?

Appointments

• How do I reschedule or cancel an appointment?

How to Navigate the Patient Portal

• How do I fill out my health profile?
• What is the Front Desk?
• How do I access the Support/Help site?
• How do I send an image or document in messages?
• How do I access my settings?
• What do the banners mean when I log into the portal?
• See all 9 articles

LifeMD Weight Management Program

Weight Management Program Information

• What is the LifeMD Weight Management Program?
• What do I get when I sign up for the LifeMD Weight Management Program?
• Is the LifeMD Weight Management Program completely online?
• How much does the program cost?
• How much weight do people lose with GLP-1s?
• My BMI is 27-30. Is lab work required?
• See all 23 articles

Appointments

Appointment Information

• Can I book a walk-in appointment with LifeMD?
• How can I troubleshoot my sound or video settings for my appointment?
• How do I use the LifeMD platform to access my appointment?
• What happens if I miss my appointment?
• What if I need to go to the hospital?
• What is a sync consultation?
• See all 8 articles

Physicians & Medical Team

Physicians & Medical Team Information

• Can I see a medical provider in-person?
• How do I select my provider?
• Is it possible to receive a doctor's note, or any other medical form?
• Is it required for me to select a primary care doctor?
• What should I expect from my primary care physician?

Pricing & Membership

Membership Information

• Can I do telehealth from another state?
• How can I use my LifeMD prescription discount card?
• Is LifeMD HIPAA compliant?
• Is there an age limitation for LifeMD?
• What is LifeMD+?
• What is the LifeMD Weight Management Program?

Insurance

Insurance Information

• Does LifeMD accept insurance?
• What does insurance cover at LifeMD?
• What private insurance plans do you accept?
• How will I be informed about the actual cost of my visit?
• When will I know if my provider visit is covered by my insurance?
• Why is a copay collected at the time of checkout?
• See all 12 articles

Lab Testing

Lab Testing Information

• How do I schedule a lab appointment at Quest Diagnostics?
• How do I schedule a lab appointment at Labcorp?
• Can I get a lab order through LifeMD?
• Does LifeMD offer STD testing?
• How do I get my labs completed at Quest Diagnostics?
• How do I view my lab results?
• See all 7 articles

Treatable Conditions & Prescriptions

Sleep Information

• Are sleep medications from LifeMD addictive?
• What information do I need to provide?
• What medications does LifeMD offer for sleep?
• What is insomnia?

Prescription Information

• Are there medications that LifeMD will not prescribe?
• Can LifeMD help me with medication refills?
• Can my provider prescribe medications?
• What conditions do you treat?
• What happens if my pharmacy did not receive my prescription?
• What is LifeMD’s policy on prescribing controlled substances?