Why do you need a picture of my ID and a separate picture of my face?
Your doctor or nurse practitioner will need to confirm your identity before treating you via telemedicine. In order to confirm your identity, two photos are required:
1. A photo of your government-issued ID where your first & last name, photo, date of birth, and expiration date are visible.
2. A clear photo of your face. Sunglasses, hats, or other facial obstructions can not be in the photo.
We’ll use these photos only to confirm that the pictures match each other. If you have any questions about how to upload your photos, please email support@lifemd.com.