How do I change the address associated with my account?

You can access your settings quickly from your desktop or the LifeMD mobile app.

Desktop:

1. Open your patient portal
2. Click on your name to show the drop down 
3. Click My Account
4. Stay on the Account information tab and scroll to the bottom
5. You will see your current listed address and can click into any field to make changes
6. Click Save Profile to make the update

Mobile:

1. Select your profile image from the top right of your app, this will bring you to your account information
2. You may need to scroll to see the section titled My Account where there will be an option for Account Settings
3. Within Account Settings, click Account Information and scroll to the bottom
4. You will see your current listed address and can click into any field to make changes
5. Click Save Profile to make the update

Note: The address you have on file must match the one on your driver's license. Changing the state on your address may impact your assigned provider and can cause delays in shipping current prescriptions. 

If you need a medication sent to a different address than is on file temporarily, please reach out to the Care Team through messages or by phone to request assistance.