Why was my appointment rescheduled or canceled?

Your appointment was canceled either because your symptoms fell outside our scope of service or because you did not complete the New Patient Questionnaire as a new patient. In either case, you will not be charged for the appointment. Although there may be an authorization that appears on your account, that should drop off within the next 3-4 business days, depending on your bank.


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If you have any additional questions, you can call us at 1-800-852-1575 or email us at patientcare@lifemd.com.


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